Plan for a business partner’s exit

Plan for a business partner’s exit We agree the exit terms now, while nobody has a reason to argue about them. Every business with more than one owner eventually faces one leaving. Death, illness, divorce, a falling out, or just a change of mind. Agreed in advance it is a process. Agreed at the time […]

Set up a board and a governance framework

Set up a board and a governance framework We put in the board, the roles and the documents that let the business run without you deciding everything. Most businesses run on the founder’s judgement for as long as that works. Then it stops working. Roles blur, decisions get disputed, and nobody is sure who was […]

Meet your privacy obligations and write your policy

Meet your privacy obligations and write your policy We check what you actually do with personal information, then write the policy that matches it. If your business holds personal information about customers or staff, there are rules about how you handle it. They cover how you collect it, use it, store it and pass it […]

Put a control structure over your group

Put a control structure over your group We put a control structure over the entities so the group operates as one, and can be sold as one. A group of entities assembled over years rarely has a deliberate control structure. Each was added for a reason at the time. What is missing is the layer […]

Update or replace your company constitution

Update or replace your company constitution We replace the constitution with one written for the company you have now. Most companies are running on the constitution they were given at registration. It was generic then, and the company has changed since. Nobody reads it, which is fine until a share transfer, a shareholder meeting or […]

Respond to a customer complaint or claim

Respond to a customer complaint or claim We take the complaint off your desk and answer it in a way that does not make it bigger. A complaint from a customer can stay a complaint or it can become a tribunal application. Which one it becomes is usually decided in the first week, by what […]

Meet your obligations under consumer law

Meet your obligations under consumer law We work out which consumer law obligations actually apply to you, and fix the documents that do not meet them. If you sell to consumers or small businesses, the Australian Consumer Law applies to you. It applies whether or not you have read it, and your contract cannot switch […]

Take on a competitor’s misleading or unfair conduct

Take on a competitor’s misleading or unfair conduct We assess what your competitor is doing, and tell you which response is actually worth making. A competitor making claims that are not true is not just an irritation. If the claims are misleading, the Australian Consumer Law gives you standing to do something about it. The […]

Understand your duties as a director

Understand your duties as a director We tell you what you are personally on the hook for, and what to do about it. A directorship is a personal legal position, not a title on a letterhead. The duties are yours, they cannot be delegated, and the liability that follows a breach reaches your own assets. […]

Sell a stake to a key employee

Sell a stake to a key employee We will help you bring a key employee into ownership in a way that is tax-effective and can be unwound if it has to be. You want to keep someone. Equity is the strongest tool you have, and the hardest one to take back. An employee who becomes […]