Review a contract before you sign it

Review a contract before you sign it We read the contract before you are bound by it, and tell you plainly what it commits you to. The contract in front of you was written by the other side, for the other side. Most of it will never matter. The parts that do are the ones […]

Contract a supplier to deliver work for you

Contract a supplier to deliver work for you We draft the agreement that defines what done looks like, and what happens if it isn’t. When you pay someone to deliver something, the contract is the only agreed description of what you are buying. If it does not say clearly what done looks like, the supplier […]

Meet your privacy obligations and write your policy

Meet your privacy obligations and write your policy We check what you actually do with personal information, then write the policy that matches it. If your business holds personal information about customers or staff, there are rules about how you handle it. They cover how you collect it, use it, store it and pass it […]

Put a control structure over your group

Put a control structure over your group We put a control structure over the entities so the group operates as one, and can be sold as one. A group of entities assembled over years rarely has a deliberate control structure. Each was added for a reason at the time. What is missing is the layer […]

Update or replace your company constitution

Update or replace your company constitution We replace the constitution with one written for the company you have now. Most companies are running on the constitution they were given at registration. It was generic then, and the company has changed since. Nobody reads it, which is fine until a share transfer, a shareholder meeting or […]

Respond to a customer complaint or claim

Respond to a customer complaint or claim We take the complaint off your desk and answer it in a way that does not make it bigger. A complaint from a customer can stay a complaint or it can become a tribunal application. Which one it becomes is usually decided in the first week, by what […]

Meet your obligations under consumer law

Meet your obligations under consumer law We work out which consumer law obligations actually apply to you, and fix the documents that do not meet them. If you sell to consumers or small businesses, the Australian Consumer Law applies to you. It applies whether or not you have read it, and your contract cannot switch […]

Take on a competitor’s misleading or unfair conduct

Take on a competitor’s misleading or unfair conduct We assess what your competitor is doing, and tell you which response is actually worth making. A competitor making claims that are not true is not just an irritation. If the claims are misleading, the Australian Consumer Law gives you standing to do something about it. The […]

Understand your duties as a director

Understand your duties as a director We tell you what you are personally on the hook for, and what to do about it. A directorship is a personal legal position, not a title on a letterhead. The duties are yours, they cannot be delegated, and the liability that follows a breach reaches your own assets. […]

Work out which regulations apply to your business

Work out which regulations apply to your business We map the rules that actually apply to your business, and tell you where you are short. Regulatory obligations arrive gradually. You grow, you enter a new market, the law changes, and the list of rules that apply to you grows with it. Most businesses have never […]